GENERAL TERMS OF THE WARRANTY

QWERTY sp. z o.o. Electrotechnological company

    1. RANGE OF WARRANTY
      • The Qwerty company guarantees that the products are made in accordance with the approved technical documentation and are free of physical defects.
      • The Qwerty company grants the Buyer a guarantee for a period of 12 months from the date of sale.
      • The warranty covers only physical defects resulting from causes inherent in the product to a value equal to the value of sales.
      • The guarantee does not cover the elements supplied by the Buyer necessary for the execution of the order, eg. PCB, display, etc.
    2. LOSS OF WARRANTY
      • Warranty does not cover products in case of finding:
        • mechanical, thermal, chemical, water damage, excessive dirt, etc.
        • incorrect assembly or storage
        • broken label inspection (only membrane keyboards)
        • any modification of the product
      • The statement by Qwerty company any of the reasons specified in point. 2a-c is the basis for not accepting the complaint.
    3. NOTIFICATION OF COMPLAINTS
        • The basis of acceptance the complaint to consider is satisfying the following conditions:
          • The written notification of complaint containing the:
          • Catalog number of the product
          • Name of the product
          • Invoice number
          • A detailed description of the damage
          • Delivered personally or through a the carrier notified products. Defective products should be returned by prior arrangement method of delivery. Shipping cost paid by the buyer.
          • Notified goods should be properly protected for transport time. The risk of delivery rest on the Buyer.
      • Qwerty company obligated to consider a warranty notification within 14 days of receipt of the defective product.
      • Recognition of complaints will be tantamount to repair or replace the product free from defects.
      • The term of the repair or manufacturing new products is determined individually with the Buyer
    4. In matters not covered by this Regulation is applicable the Civil Code.